Privacy Policy

Effective Date: September 23, 2025
Last Updated: September 23, 2025

Relinguapro LLC (“Relinguapro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.relinguapro.com (the “Site”), use our services, or otherwise interact with us.

By using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • Name, email address, phone number, and billing details when creating an account or purchasing a product/service.

  • Language preferences, goals, and learning progress.

  • Content of messages or submissions in community areas.

b. Automatically Collected Information

  • Log data (IP address, browser type, operating system, access times, referring website).

  • Usage data (pages visited, time spent, clicks, device information).

  • Cookies and similar technologies (see Section 7).

c. Information from Third Parties

  • Social media logins (if you choose to connect).

  • Payment processors and service providers.

2. How We Use Your Information

We use your information to:

  • Provide and improve our language-learning services.

  • Process payments and fulfill orders.

  • Communicate with you (updates, offers, support).

  • Customize your learning experience.

  • Detect and prevent fraud or abuse.

  • Comply with legal obligations.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

  • Consent (e.g., marketing emails, non-essential cookies).

  • Contract (to provide requested services).

  • Legal Obligation (tax, regulatory requirements).

  • Legitimate Interests (improving services, ensuring security).

4. How We Share Information

We do not sell personal information. We may share information with:

  • Service Providers (hosting, analytics, payment processors, email providers).

  • Business Transfers (merger, acquisition, asset sale).

  • Legal Compliance (to respond to lawful requests or protect rights).

We require all third parties to respect the security of your information and use it only for lawful purposes.

5. Your Rights

Under California Law (CCPA/CPRA):

  • Right to know what personal information we collect and how we use/share it.

  • Right to request deletion of your personal information.

  • Right to correct inaccurate information.

  • Right to opt out of “sale” or “sharing” of personal information (we do not sell your data).

  • Right to non-discrimination for exercising privacy rights.

You can exercise your rights by contacting us at relinguapro@gmail.com.

Under European Law (GDPR):

  • Right of access, correction, and deletion.

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

  • Right to lodge a complaint with your local data protection authority.

6. Children’s Privacy

Our services are not directed to children under 13 in the United States (or under 16 in the EEA/UK). We do not knowingly collect data from such children. If we learn we have collected such data, we will delete it promptly.

7. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, and improve user experience.

b. Types of Cookies We Use

  • Strictly Necessary Cookies – Required for site functionality (e.g., login, shopping cart).

  • Performance & Analytics Cookies – Help us understand how visitors use the site (e.g., Google Analytics).

  • Functional Cookies – Remember your preferences (e.g., language settings).

  • Advertising & Targeting Cookies – Deliver relevant ads or measure effectiveness (only with your consent).

c. Legal Basis for Cookies

  • In the EU/UK: We use non-essential cookies only with your consent (per GDPR/ePrivacy Directive).

  • In California: You may opt out of tracking/targeted advertising under CPRA.

d. How We Use Cookies

  • To enable core functionality of our site and services.

  • To analyze traffic and performance.

  • To personalize content and recommendations.

  • To deliver marketing communications (if you consent).

e. Managing Cookies

You can control or disable cookies through:

  • Browser settings (block or delete cookies).

  • Cookie banner/consent tool on our Site (adjust preferences at any time).

  • Third-party opt-out tools (e.g., Network Advertising Initiative opt-out).

Note: Disabling certain cookies may limit functionality of our Site.

8. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers under GDPR.

10. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

11. Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us. Note: We may still send you service-related communications.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Significant changes will be communicated directly.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Relinguapro LLC
Email: relinguapro@gmail.com
Address: 338 S Western Ave STE C #5035, Los Angeles CA 90020, United States